The thoughts pre article URL are dead on. Unfortunately these kinds of issues permeate the entire construction industry from top to bottom. Roof work, a tile job, drywalling and painting, framing, plumbing and electrical, on and on. It would have been nice for Solar to escape these inevitable outcomes, but naive to actually think it would.
It is good to see resources being promoted to at least help mitigate the vulnerability of the end customer.
The old saying, "Buyer beware" has never been so true.
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william fitch
Owner
www.WeAreSolar.com
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Original Message:
Sent: 05-07-2024 09:56 AM
From: Kat Friedrich
Subject: Solar Today Article: Protecting Yourself from the 'Other Guys'
"There are a lot of great solar installers in the industry who provide reliable products to build affordable arrays with quality and skill. However, from time to time, we hear reports of the 'other guys' – the companies that are in it to make a quick buck and move on to the next sale.
Warranty service or Operations & Maintenance? These may be lacking or nonexistent.
Solar arrays that miss the energy production estimates by a significant margin? These can leave well-intentioned array owners with a bad experience.
While this is not the norm, we want to caution would-be solar-array owners and provide pathways to prevent poor customer satisfaction."
Read this article by Roger Horowitz, director of Go Solar Programs at Solar United Neighbors; Patrice "Pete" Parsons, executive director of the Texas Solar Energy Society, and Rich Strömberg, vice chair of the ASES Photovoltaics Division...
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Kat Friedrich
Editor in Chief
American Solar Energy Society
Monona WI
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