Everything Solar Forum

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

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Michael Keller
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Hi Michael,

We partner with Solar Reviews and they're a great nonbiased review platform! I really like how they have both a customer rating and their own expert rating as well. Are you comfortable sharing who your installer was? I'm surprised that they don't mention it on their website!

Thanks so much,

Ella

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Ella Nielsen
Membership & Engagement Director
American Solar Energy Society
Boulder CO

Original Message:
Sent: 08-19-2024 12:23 PM
From: Michael Keller
Subject: NPR article: "Thinking about rooftop solar?"

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

------------------------------
Michael Keller
------------------------------

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

I think Tiffani Krieg of Mesa, Ariz., sounds like a bit of a wimpy push over. The car and the back seat "thing" would not have even got off the ground with me. And her potential for a sale would have ended with that behavior. 

Anything expensive is always buyer beware.

If you are a push over, there will always be those out there willing to oblige....

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

Blaming the victim doesn't mean there isn't a problem with the saleperson. Or the industry.

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Michael Keller

Original Message:
Sent: 08-22-2024 12:22 PM
From: william fitch
Subject: NPR article: "Thinking about rooftop solar?"

I think Tiffani Krieg of Mesa, Ariz., sounds like a bit of a wimpy push over. The car and the back seat "thing" would not have even got off the ground with me. And her potential for a sale would have ended with that behavior. 

Anything expensive is always buyer beware.

If you are a push over, there will always be those out there willing to oblige....

------------------------------
william fitch
Owner
www.WeAreSolar.com

Original Message:
Sent: 08-19-2024 12:23 PM
From: Michael Keller
Subject: NPR article: "Thinking about rooftop solar?"

NPR did a story about how homeowners need to protect themselves from high pressure rooftop solar salespeople. This wasn't my experience, and some of the stuff in the article was rather shocking.

"Across the country, prosecutors are investigating high-pressure sales tactics and misleading financing arrangements. Some customers say they were victims of fraud and forgery. The Consumer Financial Protection Bureau recently warned solar customers about hidden fees and deceptive statements about the financial benefits of solar."

You can read the article at Thinking about rooftop solar? 4 things to consider and how to protect yourself.

The article also mentions a website called Solar Reviews for vetting installers. I checked out the site and didn't find my installer mentioned at all, which surprised me. Is this a legitimate review site, or just a mutual advertising site?

------------------------------
Michael Keller
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