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Dan: Yes , they do not have a good reputation, except for burning bridge, but they are a company with a history of business practices not a technology. It sounds like the "rod" if there is just one per evacuated tube you are speaking about is a heat-pipe. I would guess the heat transfer paste they used ...

Dan: If you are being offered a great deal, does that mean you are being paid to removed system? Perhaps photos might better define "bad shape". Sometimes bad shape means it was not installed correctly, but removing glass tubes should not be too difficult. I am not sure what you mean by "rods". Do you ...

Alan: I am not in your area, but you might start with ASES Chapters in your area. www.heartlandrenewable.org www.illinoissolar.org https://www.midwestrenew.org There are some lists, but best to have a local referral. https://www.cleanenergyauthority.com/missouri-solar-installers https:/ ...